We have just been made aware of an issue when trying to add a new add-on into SAP Dashboards (Xcelsius) version 4.2 SP4

Symptom:  When you try and add the add-on through "Manage Addons" you see the error "Add-On Cannot Be Installed".  Any addons you had installed prior to upgrading will continue to function as normal.

 

Cause:

This has been reported to SAP on Note # 2475742 and a fix will be implemented in 4.2 SP4 Fix Pack 1.

Work Around:

It is possible to get around this issue whilst we are waiting for FP1.  If you put the addon XLX into the root of the Xcelsius install folder  (eg C:\Program Files (x86)\SAP BusinessObjects\Xcelsius 4.0)  then when you go to Manage Addons you will be able to add the addon now.

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