We have just been made aware of an issue when trying to add a new add-on into SAP Dashboards (Xcelsius) version 4.2 SP4Symptom: When you try and add the add-on through “Manage Addons” you see the error “Add-On Cannot Be Installed”. Any addons you had installed prior to upgrading will continue to function as normal. Cause:ThisContinue reading
‘com’ is undefined error on dashboard
We’ve recently been informed of an issue with hosting a dCoded dashboard on IIS7. Symptom: When hosting your dashboard on an IIS7 web server, your dashboard does not load fully and you see ‘com’ is undefined error messages in the javascript console.Cause:The fault is caused by 3rd party components requiring to use a directory calledContinue reading